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[Resolved]  HDFC Bank — unauthorized recovery amount

Rs:- 2, 124.02 and include tax 94.46 shown deducted against my credit card a/c no. [protected] and shown paid to hdfc ergo general insurance as reflected in your a/c statement dated.09/04/2019, ergo general insurance intimated that they have got no evidence with them for such amount. Please confirm how the above amount has been shown deducted
From my credit card a/c with any consent from my side.
unauthorized recovery amount
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Complaint marked as Resolved Jun 3, 2019

Complaint Status


[Apr 30, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Apr 30, 2019 Dear Customer,

With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2BXhurn

-Zubin
HDFC Bank Customer Assistance
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26655
    Pending
    0
    Resolved
    15362
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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