[Resolved] HDFC Bank — undelivered fastag sticker, applied on 30th nov

[Resolved] HDFC Bank — undelivered fastag sticker, applied on 30th nov

A Anuka Chatterjee from Bengaluru, Karnataka

Hi hdfc team, i have purchased fastag online on 30th nov and it has been mentioned that in 7 days it will deliver but so far no delivery of physical fastag, kindly update when will it be delivered. Reference number - hfr817635. On 7th dec, got wallet login details but so far physical fastag is not received. Appreciate quick update and timely resolution Was this information helpful? No (0) Yes (0)
Dec 18, 2019 Complaint marked as Resolved Today received FASTAG. HDFC Bank customer support has been notified about the posted complaint. Dec 13, 2019 Updated by Anuka Chatterjee HDFC team please update. Verified Support Dec 13, 2019 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused. Your tag will be dispatched to your mailing address within 15 working days from the date of wallet creation.The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected]. -Zubin HDFC Bank Customer Assistance Dec 13, 2019 Updated by Anuka Chatterjee HDFC Bank as you are not delivering Physical Fastag so I have raised concern in Consumer-court. Hopefully now you will share Fastag physical sticker delivery details. Dec 13, 2019 Updated by Anuka Chatterjee Need the physical sticker urgently else will be taking legal option against poorest quality and denial of service from HDFC Bank.
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Comments

Muni Prabaharan

from Chennai, Tamil Nadu

Hello, the issue here too. Even I sent an email to HDFC Board of Directors, but no response yet. What we need to understand here is, it is new way of their business model, having ₹300 * no of cars in India = Total X into their bank as deposit. So they will use it for their rotation purpose. They’re cheating us through this system. I applied it on Nov 22nd. But not yet received it.

Anuka Chatterjee

from Bengaluru, Karnataka

HDFC bank, we need immediate resolution as you have collected the money but not providing physical tag in mentioned timelines and due to that we will be bound to pay fines. This behavior is not acceptable.

Anuka Chatterjee

from Bengaluru, Karnataka

HDFC team, awaiting quick update for above mentioned issue.