[Resolved] HDFC Bank — unethical behaviour | |||
Dear Team, I Sandeep Kumar Yadav having Salary account in HDFC Bank A/C Number [protected] in Hazaratganj Branch IFSC code HDFC0000078. I am corporate client working in ACC Limited. I gave almost 60 + account to HDFC but I have to face problem with HDFC bank I don't care to treat me as a corporate client but in case of normal client how they treat their customer. I want to close my Personal Loan nu. 45467871 of 12 Months already 11 months are pass only 1 month left but just because of eligibility for Home Loan I have to close that I know HDFC have a clause that before 1 yr you can't close the account but on request and through managers approval it can be approve for pre-closer as I am ready to pay any kind of charges taken by HDFC. But in respected of helping their customer from yesterday I am in Que for my turn from morning I waiting for the same but they say it will take time. I know by tomorrow or day after tomorrow I can get the same by approaching through some sources. But why these sources require to close my self Loan. If from tomorrow I become 0 cash person & today I want to close all my loan how can any bank stop me for the same I want to get the answer for the same as a common man how bank cheat by these kind of self made decision. My home loan from SBI not disburse just because of this NOC of loan closer who will be the responsible for that interest that builder will take also almost after 1 month my loan approved by SBI if they reject just because of this who will be responsible for this harassment of again 1 month to reprocess the same. I want you to please intervene the same & punish those who are responsible for the same. I don't want to quote any name here but I want written apologize letter from them & ensuring that in future they will harass anyone in future. Was this information helpful? | |||
Feb 19, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 HDFC Bank Customer Care's response Dear Customer, We request you to visit any Retail Asset branch along with the Home Loan sanction letter, for our officials to review the clause mentioned in the letter and assist you. -Manoj HDFC Bank Customer Assistance | |||
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