[Resolved]  HDFC Bank — unjustified lien amount on my hdfc salary account.

Address:

Mumbai City, Maharashtra, 400615

Hi,

I had certain dues towards my hdfc personal loan and credit card account. Bank has put lein on my savings as well as current account. I had paid the dues in august and asked the bank to remove the lien from my current account. They have not removed it since august. I tried calling customer care, credit card, personal loan and collection team. I was told to visit to the branch. I visited the branch at malad west. They ware not aware as to why my account was under hold. They asked me to visit the retail loan office in kandivali. I visited the retail loans office and they were also blank. Meanwhile i had 2more emis pending as i wanted them to resolve the issue first. I was told that the lien has been marked twice on my savings/salary account and they will get one of it removed in 24 hours. They are still not sure how my current account is on hold and asked me to contact customer care. Meanwhile i have paid the personal loan emi in cash at the retail loan centre. I don't know whom to contact to get the lein removed. Please help me out in this matter. I have mailed the same to ombudsman also. Details below

Account number
Savings: [protected]
Current: [protected]
Pl emi pending: 21403
Pl emi paid: 21495
Cc dues: 10400

Total dues to be paid: 10400.

Lein still on savings account: 54666
Lein still on current account: 67000+

Also, they every other day they are adding certain amount towards the lein. I don't know how do i pay this to them.