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[Resolved]  HDFC Bank — unnecessary amount charged in my saving account

Dear sir,

I am having account no. [protected] with your bank in the name of pardeep vishal. Sir, my account has been charges with rs.3500 on 23.01.2019 at 9.44.25 p. M without my knowledge. Sir i have called to customer care of your bank and no once has taken my request on serious note. I have also approached my branch they also said that they cannot do anything in it.

Sir, i am maintaining account with your bank and if any amount will be charged without my consent or knowledge, how i will accept it. Sir it is not a genuine transaction, i have immediately blocked my debit card after seen this message. You are requested to reveres the amount with immediate effect.

Regards

Pardeep vishal

[protected]
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Complaint marked as Resolved Mar 10, 2019

Complaint Status


[Jan 28, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Jan 29, 2019 Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Nadia
HDFC Bank Customer Assistance
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    59%
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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