HDFC Bank — vrn already mapped with other tag-fastag | |
Hello hdfc fastag higher authorities, My compliant no is sr[protected] raised on 4june 2019 with hdfc fastag support toll free number. When i called support few days back, they said the fastag id (E[protected]e fa00 0e95 6c1d) was delinked/closed. So i tried registering my new fastag in myfastag app. Error throws. "vrn already mapped with other tag" I called 1033 support. They told the error is because of my previous hdfc fastag still visible and active in nhai portal. 1033 support advised to contact back hdfc fastag support and get it delinked/closed. I called hdfc fastag support, they still say that old fastag is delinked/closed. I took 1033 support in to conference with hdfc fastag support. 1033 support says, they still see it as active. I still get error in myfastag app. I called hdfc fastag support more 20 times till now. Every time they say the same thing as closed. My problem is not solved since more than 45 days. I am escalating here as there is no channel available through hdfc fastag support for higher escalation. Pl make sure to delink/close my old hdfc-fastag asap with nhai portal. This is the worst i am experiencing from a reputed firm like hdfc. Thanks Regards Yoganand +91 [protected] [protected]@gmail.com Was this information helpful? | |
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