[Resolved]  HDFC Bank — waiver of loan foreclosure charges

Address:Kozhikode, Kerala, 673611

I have requested for waiver of foreclosure charges for my used car loan 57910005, ucic:42628289 which have been charged at 5.95%of outstanding amt which is rs.11.85 lakhs and the closure amount is coming as rs.12.58 lakhs including closing charges (Rs.70514) and other charges. I have availed the loan in june 2018 of rs.1500000 for 5 years and completed 15 emi of rs.33138 each till oct 2019. The charges alone amounts to my 2 month emi. I contacted operations and sales and both of them ignored my request providing silly excuses that they have given a competitive interest rate during loan processing. Due to some unforeseen personal and financial situations, i have gone for a preclosure of my loan. As a prompt and regular customer, i expect a favourable response from your side at the earliest
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Nov 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2019
HDFC Bank Customer Care's response
Dear Customer,

We like to confirm that Foreclosure charges are as per schedule & same cannot be refunded You may visit the following URL to access information for the complete information about fees and charges http://bit.do/fet63

-Nadia
HDFC Bank Customer Assistance
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