[Resolved]  HDFC Bank — want to close fraud credit card application

My name is gunjan sharma. I have opened a salary account with hdfc. However, without notifying anything to me they have made a credit card application under my name. I had received a message from blue dart for its delivery. I have already refused to take it twice as i don't want a credit card. I do not have any details of this credit card as i have refused delivery and wish to close this credit card account.
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Nov 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 10, 2018
Updated by Gunjan2911
I have received a call from hdfc bank. They have provided application number on that call. I forgot to mention this info in complaint...application number is 00118i[protected]o4
Verified Support
Oct 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. You can download the Card closure for from the given URL: https://bit.ly/2so3bG3 HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

-Anay
HDFC Bank Customer Assistance
Oct 11, 2018
Updated by Gunjan2911
I am not sure if you have read my complaint carefully or not. I have already mentioned that I have not applied for this credit card, and have refused to take delivery of the card. This means, I have no details of this credit card. So why should I send a form/letter to you guys. Simply close this account and send me a confirmation of this closure. The only information I had received from one of your representative (because I refused to collect the card, she called me to confirm the reason) was the application number. I have already mentioned that number in previous message.

Once again I am confirming this that I have not applied for this card, I have not given any documents for this credit card. The only account I should have with HDFC is my salary account.

CLOSE THIS ACCOUNT AND SEND ME A CONFIRMATION.

If I ever would require anything in future, I would do it using legal application. Not like what you guys have done.
Oct 16, 2018
Updated by Gunjan2911
I have not received any update on this case yet. I have updated last note on 11oct2018
Complaint comments 

Comments

I am not sure if you have read my complaint carefully or not. I have already mentioned that I have not applied for this credit card, and have refused to take delivery of the card. This means, I have no details of this credit card. So why should I send a form/letter to you guys. Simply close this account and send me a confirmation of this closure. The only information I had received from one of your representative (because I refused to collect the card, she called me to confirm the reason) was the application number. I have already mentioned that number in previous message.

Once again I am confirming this that I have not applied for this card, I have not given any documents for this credit card. The only account I should have with HDFC is my salary account.

CLOSE THIS ACCOUNT AND SEND ME A CONFIRMATION.

If I ever would require anything in future, I would do it using legal application. Not like what you guys have done.

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