[Resolved] HDFC Bank — wave off and closure of the old account. | |
Hi, I had salary account created with hdfc bank 2 years ago by previous company. Recently i changed to new company, they are linked with hdfc salary accounts and have created new hdfc account for me, when i logged in to my net banking it shows the old account details with negative balance. As per rbi guidelines no bank account should be in negative balance and if the account is not in use for more than 6 months or a year, the bank must intimate the account holders and close it. Instead the bank is trying to create negative balance and creating burden to the account holders. Earlier, i had good experience with hdfc banking, but now i am little panic after seeing the negative balance charges. Kindly waive off the negative balance & close my old hdfc account at the earliest. Please share me the email id, so that i will send the account and customer id details. Please do the needful. Thanks Was this information helpful? | |
Dec 14, 2017 Complaint marked as Resolved 1: Posted my request in Consumer complaints.
2: HDFC Bank Customer Assistance requested to share the account details to [email protected] .
3: After sharing my account details, got call from my account home branch. Requested to visit the branch. I went to the home branch on 8th December 2017 and submit the closure form.
4: Received acknowledgement that account will be closed within 8-10 days.
Thanks All. HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 HDFC Bank Customer Care's response Dear Customer, I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |
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