[Resolved]  HDFC Bank — without my confirmation one assist membership fee deducted from my hdfc credit card

Hello there

I received sms from hdfc bank rs-1299/- deducted from my credit card to one assist membership fee. Without my confirmation oneassist membership fees rs. 1299 has been added in my card. Why this has been added?
I want immediate reversal of this fees.

Please deactivate and refund my money

Hdfc credit card no. ×××× 3801
Email :[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Mar 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand from your post that your query pertains to One Assist program enrolled on your card account. We request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in

-Zubin
HDFC Bank Customer Assistance.
Complaint comments 

Comments

My name is v.vijaya bhaskara reddy, mobile number:[protected], mail id:vvbhaskar.[protected]@gmail.com
concern is I paid total money due for credit card in 2017 year

till not yet received Noc for payment
right now I need urgent Noc pls provide
my credit card number is :
[protected]
This is mallikarjunna my customer no 58625744 my current company send amount on 24 jan 2019 but i did nt recived please send my amount
Good Morning, I am not receiving emails or OTP when i do a online transaction, I do receive OTP to my mobile. But i want to know what is wrong with my email.
My oneAssit membership ID [protected] has been deactivated but amt Rs 1899 is not refunded yet .Please refund the deducted amt from my credit card end with 8390.My statement also generated.

Please refund the amount Rs 1899.Please update the status asap

Thnaks
Adapa Nageswararao
A.Nageswararao's reply, Feb 8, 2019
Hi

Please provide the status of the complaint
There is no proper way to close credit card via phone banking. the worst response from phone banker. HDFC is not customer friendly at all. i will neverever use its credit card
I m really fed up with hdfc people earlier we told them to close d account they said after three account will automatically close i[censored] dont do any transaction. But now i have penalty of 9000. How can i pay this much of amount.
I have applied fastag hdfc
reference number HFR101996
may i know the status?
Dear Team,

I have lost my HDFC food card. Kindly block my card and issue new one. Also, please transfer card amount to new food card

Please feel fee to contact on email [protected]@gmail.com

Thanks
Cheshta
1000 rupees Installment Pay. transfer from CASA. HDFC. Just got my salary but HDFC CASA deduted 1000 rupees, is there any way to get my money back. There is no reach out to customer care executive.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18399
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information