[Resolved]  HDFC Bank — worst bank in india

Address:Howrah, West Bengal, 711106

Account/Customer ID: [protected]
Registered Contact Details/Email ID: [protected]

My salary account (In hdfc bank) was created in my first company, suddenly my father expired in 6th feb 2017 after left my job for some reasons and after all responsibility of my family on me my family lives in varanasi. So, i am arriving in varanasi, after approx 2 years we came in kolkata for living and transfer my lpg connection from my father name for my name, suddenly, iam shocked my subsidy amount transferred in my salary account
they continue deducted my dbtl subsidy after check my account which is showing negative balance = -8468.27 (Without informing me or warning me), i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account.

According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine.
Where should i approach now, please help.
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Jun 12, 2019
Complaint marked as Resolved 
consumer complaints logo menuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications (5) Complaints Sign out © 2019 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail BanksHDFC Bank worst bank in india Hdfc Bank — worst bank in india 1 Review Howrah, Howrah District, West Bengal, India Tinku139 on Apr 30, 2019 Mark as Resolved Account/Customer ID: 50100167433971 Registered Contact Details/Email ID: 9748947809 My salary account (In hdfc bank) was created in my first company, suddenly my father expired in 6th feb 2017 after left my job for some reasons and after all responsibility of my family on me my family lives in varanasi. So, i am arriving in varanasi, after approx 2 years we came in kolkata for living and transfer my lpg connection from my father name for my name, suddenly, iam shocked my subsidy amount transferred in my salary account they continue deducted my dbtl subsidy after check my account which is showing negative balance = -8468.27 (Without informing me or warning me), i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. According to new rbi guidelines banks are not supposed to penalise for dormant accounts but when i contacted the customer care they are refraining from closing it saying i have to fill the fine. Where should i approach now, please help.
HDFC Bank customer support has been notified about the posted complaint.
May 26, 2019
Updated by Tinku139
Still pending my closing account request.
Jun 12, 2019
Updated by Tinku139
STILL pending my closing account request.
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