[Resolved] HDFC Bank — Worst customer care service

PANDU Boyina

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 500072

Naming its 24/7 customer service but not respond on calls. What is the point to mentioning 24/7 customer care service.

I have called customer care service but no one responding but the phone is continuing without response.

One person responded after 4 times of calling and he immediately cut the call he did not listen, is it the way you are treating the customer

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Feb 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 07, 2017

Updated by PANDU Boyina Providing my contact no:[protected]

Verified Support

Jan 08, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your complete issue, caller details, city/number u called, account/customer Id and registered contact details. Please mention Ref ID-TTU[protected] in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance