[Resolved]  HDFC Bank — wrong card payment

Address:411033

Hi, this complain is raising 2 time

I have submitted a dispute from in the month of july’19, due to wrong payment of 2, 06, 567.00/- to wrong cc number which is not belongs to hdfc cc. It was a balance transfer from the kotak bank. I have attached the copy of dd for your reference.

Dd was submitted in the month of june, it has been cleared from kotak, last 2 months i am paying interest amount to hdfc and kotak both the places.

I am waiting more than 3 months to resolve this issue but not getting resolution. Too many times i have connected with hdfc customer care and also visited the pune pcmc branch where i deposited the dd.

Waiting for issue to be resolve.
Was this information helpful?
No (0)
Yes (0)
Oct 20, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are sorry to hear that and regret for the inconvenience caused to you. We request you to click on https://bit.ly/2Lzhyn3 to write to us on your credit card queries to enable us to assist you.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information