[Resolved]  HDFC Bank — Wrong commitment

Address:Surat, Gujarat, 394210
Website:www.hdfc.com

I have applied for home loan and it is approved too. while taking loan, they guided us very gently and informed that our loan is under floating mode and they promised that Rate of interest vary as per changes in roi.
My current ROI is 11.55% which is very big amount, now am requesting them for conversion, they said its not possible for my account as its fixed ROI .

They wrongly committed us and now they are not giving proper answer to us. Whenever i call they give me call center no which not connect. plz guide us and help me out.

My Loan Account no :[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

We note that your query pertains to HDFC Limited and not HDFC Bank. You are henceforth requested to be in touch with HDFC LTD at e-mail ID - [protected]@hdfc.com for resolution of your query/complaint.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18400
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information