[Resolved] HDFC Bank — wrong debit card given by andheri shopper stop

[Resolved] HDFC Bank — wrong debit card given by andheri shopper stop

N [email protected] from Shrigonda, Maharashtra

Hi team, I have opened salary account in andheri shopper stop branch, it was promised by bank that debit card will get delivered to my home address but it didn't happen instead i had to fill up form again for issue of atm debit card. When bank given me my atm card it was platinum debit card which cost rs 850 pa. Bank was not aware that it ll cost me 850. I don't want any deduction from my account since bank handed over wrong debit card to me. Kindly assist Regards Neha gupta [protected] Was this information helpful? No (0) Yes (0)
Feb 28, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 23, 2018 HDFC Bank Customer Care's response Dear Customer, Being an employee of "Sarjak Container Lines Pvt Ltd", you are eligible for free Chip Based Times Points. You may visit the branch for cancellation of existing debit card and apply for this debit card. Please enter the promo code TPR00 while you apply for times points card. Anay HDFC Customer Service Assistance. Verified Support Jan 23, 2018 HDFC Bank Customer Care's response Dear Customer, We observe that your Platinum Debit Card has been hotlisted in our records. Please visit the branch for further clarifications and assistance. -Anay HDFC Bank Customer Assistance
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