HDFC Bank — Wrong payment of a Credit Card

JainUjjwal

from Tohana, Haryana

Address:

Firozabad, Uttar Pradesh, 283203

Dear HDFC Bank
I did a payment of Rs.30000 on 15th May 2017 from my Axis Bank Account. It was a wrong transaction done by me, i do not use any credit card of HDFC Bank and payment has been done for HDFC Credit Card No. (]removed]).
Payment Ref. No.: [removed]
Ref No.: [removed]

I request you to refund money to my Axis Bank A/c no. [removed].

I'm tired of mailing and calling again and again to your customer care. Please take corrective action and refund money as early as possible.

Regards
Ujjwal Jain
[removed]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to refund of your payment and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance