[Resolved] HDFC Bank — wrong transaction from hdfc account to a account in south indian bank

[Resolved] HDFC Bank — wrong transaction from hdfc account to a account in south indian bank

C creation team from Delhi, Delhi

I gaurav goel holding a account in hdfc bank (Branch hapur) I made a wrong transaction from hdfc account to a account in south indian bank of 2.5 lac, One transition was made on 5th may 2019 (Imps[protected] for rs 1, 50, 000/ and Second on 6th may 2019 (Imps[protected] for rs 1, 00000/ The mistake was of one number, i was suppose to make payment in account no - [protected] ifsc code is sibl0000153 renu kanojia .. But i did the payment in account - [protected] ifsc code is sibl0000153, I went to my bank they dropped a mail to a team and asked what can be done, but after long effort with both banks, i got succeeded in holding the fund in south indian bank c. P but still clue less how to get the fund back, as hdfc and south indian bank are no giving me rie solution so, i thought to approach directly, I want to ask bank why they do not check the name also in such online Transactions.. Its a fault by mistake and we know where is the money and both bank have complaint, but are helpless to help a costumer... I am stuck what to do it will be a great help if south indian bank and hdfc to help me out. +1 photos Was this information helpful? No (0) Yes (0)
Jun 17, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. May 13, 2019 Updated by creation team still there is no update from the banks . Verified Support May 14, 2019 HDFC Bank Customer Care's response Dear Customer, We regret to inform you that since the beneficiary account number entered by you while executing the transaction was incorrect, the funds have not been credited to the desired beneficiary. Please be informed that HDFC Bank is not in position to validate a Non-HDFC Bank Account number while an IMPS transaction is done. This is also mentioned under the "Note" section on the Third Party Funds Transfer - IMPS page within NetBanking and MobileBanking. However, as a special case we have raised a query with the beneficiary bank. They are awaiting consent and closure of formalities from their concerned beneficiary. Nevertheless please be rest assured we would be giving utmost attention to your case on a best effort basis. -Zubin HDFC Bank Customer Assistance May 22, 2019 Updated by creation team but will it be solved .. and why bank cant help me out.. when we know that where is the money, and its a mistake that can be solved May 22, 2019 Updated by creation team south indian bank is not ready to help as they are not liable ... Hdfc says he cant help.. where should i go then.. please try to help out as its your responsibility to help out your costumers ..
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