[Resolved]  HDFC Bank — wrongly charged in my account

Address:Mumbai City, Maharashtra, 400017

I was using a hdfc bank edc machine from long time.
When i had taken edc machine bank had given me circular of charges. I had confirm with them while taking edc machine.
After 1-2 years in may 2017 bank had charged in my account.in september while i was checking my mini statement then i come to know that every month low uses charges is dedected may 2017. Every bank must have to inform there customer by any communication way whenever rules are changed.
Hdfc bank had not informed me about changes in charges. They are now sending me new charges circular which is not applicable on me. Here i had request you to please provide my refund bank into my account.
My home branch is sion (Mumbai)
My number is [protected].
This is fraud with me as a royal customer.
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Nov 16, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Oct 21, 2017
Updated by Akkii
I had mail to Mr Manoj on above email id on 17-10-17 but not received any solution from them. Don't know when my matter will solved. Pls help me out.
Oct 22, 2017
Updated by Akkii
Still no reply after 5 days

Dec 12, 2017
Updated by Akkii
Hdfc bank is not replying for wrongly charged into my account. I thought I will get refund through help of your website but still no refund I had received back to my account.
Complaint comments 

Comments

Sir Maine Soppetrade website SE apne HDFC account me 500 09/10/2017 ko transfer kiya but waha SE neft 10/10/2017 ko ho gya per Abhi tak mere account me nhi aaya

I just found in my account AQB SER CHGS INC GST JUL-SEP2017-MIR[protected] amount 1770.

Why 1770/- is withdrawned from my account ?

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