HDFC Bank Credit Card Collection — Harassment

ZAINE PRICE

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700060

I get a call from hdfc every month end if they do not get me they call my family members and harass them to pay it. I am jobless but some how i pay the minimum amt due . However the amt that needs to be cleared is the same for over a year. I would like to know where is all my money going???

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Nov 16, 2015

Updated by ZAINE PRICE Moreover they are very very rude and dont give a chance for the customer to explain the problem he is going through and why the amt cannot be paid at times. to be very honest i do not have a job and cannot pay for some time till i have a job. then only can i start paying again. My credit card - is blocked a long time back . They call and threaten.. please look into this as it is against the rule to harass people like this..
thanks
zaine

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Zaine,

Apologies for the inconvenience caused. I'll require a couple of details from your end to check this. Request you to write to [protected]@hdfcbank.com along with your contact details, caller details, number on which the call was received and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better. -

-Anay
HDFC Bank Customer Assistance