[Resolved] HDFC Bank Credit Card — credit card settlement death of my father who is card holder | |
Hi, my father was a long term user of hdfc credit card, he got expired recently and i informed the bank and they gave me a reference number and then they didn't follow up for a month two... After which i received a call from a recovery agent stating i have to clear the out standing amount and settle dues for which i requested them to provide me with a suitable settlement option as i can't pay the entire amount by waiving off interest fees and all miscellaneous stuff, they gave me a number to talk to their manager to which i called her and she never responded properly i even sent a message to her mobile... Now these days m receiving too many calls from hdfc credit card and they asking my father they should know already that eh got expired as it got updated in their records yet they behave like this causing us lots of stress and talking non sensical stuff i already informed the bank that he got expired for which i have proof. Secondly i am open for the settlement but the back is not willing to co-operate and unnecessarily calling and irritating/harassing me multiple times. I requested them to deal with me through a single person yet multiple people calling and harassing. Saying whatever they can... I have neither inherited properties nor insurance from my father yet m still open for one time settlement and these people are not responding properly and just wasting my time... Was this information helpful? | |
Mar 23, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 20, 2019 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and request you to write to [protected]@hdfcbank.com with the cardholder's registered contact number and email id as maintained in the credit card account to enable us to assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. -Zubin HDFC Bank Customer Assistance | |
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brother pls provide contact of mam AVP Snehal Bhowmik i also want help
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