[Resolved] HDFC Bank Credit Card — want to deactivate services on my hdfc credit card

Jasbir.Kaur

from Delhi, Delhi

Address:	Thiruvanmiyur PO Chennai - 600 041, Chennai, Tamil Nadu, 600 041
Website:	netbanking.hdfcbank.com/netbanking/CCLogin.html

I do not want to use my hdfc credit any more and wanted to deactivate services as all time they are charging there igst and finance charges of approx 3000 to me. This is not a standard charges. Therefore wanted to discontinue there services but they are not deactivating the services. I will clear all my dues but full and final statement as nobody will pay that much interest. Worst services of this hdfc credit card

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Apr 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to clarify that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same: https://bit.ly/2k7MGwQ. We note that you wish to close your credit card. In the rare event if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful - HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

-Zubin
HDFC Bank Customer Assistance