[Resolved]  HDFC Bank — debit card of bank of india amount debited but cash not received

Address:

Plot no 202, flat no 7 first floor Sahakar Niketan opp sitaram prakash school off station road wadala West Mumbai 400031, Mumbai City, Maharashtra, 400031

My debit card no [protected] of bank of india rupay. I have used my debit card of bank of india at your wadala west atm center opp to wadala railway station on 18/9/19. I have tried to take out cash for rs 5000.00 at 11.16 am to my surprise amount debited by bank of india but cash not received from your atm. Then i have tried for rs500.00 and i have received cash amount from atm. Then 3 rd time i have tried for rs4500.00 again amount was debited to my account by bank of india but cash not received from atm. On checking with security man available at the center he informed that i will get revere's refund within 10/15 minute. But since i have not received the same i have immediately contacted bank of india they have informed to give them written complain and to submit refund application. I have completed that process today ie 20/9/19. Now kindly let me know when you will arrange to confirm the same to bank of india borivali west branch that your atm machine have not deliver cash of rs 5000.00 and rs4500.00 total rs:9500.00 to me. Awaiting your reply. Uday goradia [protected]