[Resolved]  HDFC Bank Ergo General Insurance — admission problem

I am a insurance holder nd yesterday i. E 21st sept i was in remedy hospital located kolkata west bengal which one is listed hospital as per ergo list.. But at that moment they denied to take my admission under ergo mediclaim.. Then what is the meaning of this insurance?? Kindly let me know.. If anything happened to me is the company take responsibility??
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Oct 24, 2018
Complaint marked as Resolved 
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2018
HDFC ERGO General Insurance Customer Care's response
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