[Resolved] HDFC Bank Ergo General Insurance — Calls and sms

ankur3333

Address:

New Delhi, Delhi, 110063

From last 1 month I am receiving calls from HDFC ergo general insurance from various sites like Mumbai, Noida, Gurgaon, Delhi etc. however they have to call some other customers for their renewal premiums etc. but instead of this they are calling me as their customer with different names and I am getting daily 5 calls with different customer names whom they want to talk and today I got SMS also from HDFC ergo for premium renewal of 5 different customers on my mobile. I got frustrated by picking up calls on daily basis and now please resolve this issue. I guess my no. are misusing also. I want compensate also against frustration which I am going through. I can show you all sms also.

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Complaint marked as Resolved

HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2015

HDFC ERGO General Insurance Customer Care's response Dear Mr. Ankur, We need more details like your insurance policy number or your contact details to resolve your query/complaint. For any queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone ) Regards, HDFC ERGO General Insurance

Verified Support

Dec 14, 2015

HDFC ERGO General Insurance Customer Care's response Dear Mr. Ankur, We await your revert with your contact details, kindly share the same within three days so that we can resolve your issue at the earliest. Regards, HDFC ERGO General Insurance

Verified Support

Dec 18, 2015

HDFC ERGO General Insurance Customer Care's response Dear Mr. Ankur, We are unable to contact you due to inadequate details. Since we have not received any communication about the required details to resolve your query, we consider it to be resolved. For any further queries please feel free to call our Toll-Free: [protected]from any Landline & Mobile) [protected]from MTNL or BSNL Phone )