HDFC Bank Ergo General Insurance — complaint against health insurance company

sanjay shukla05

from Delhi, Delhi

Address:

New Delhi, Delhi

I have health insurance policy from hdfc ergo and they are not providing me the pre-authorize cashless facility. Also they are not telling the reason for rejection behind not giving the cashless facility.
They are telling me to take treatment on your own and they will reimburse afterwards.
So please look into my matter.
My policy number is : - [protected]
Name - sanjay shukla
Contact no.-[protected]

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HDFC ERGO General Insurance customer support has been notified about the posted complaint.

Nov 13, 2019

Updated by sanjay shukla05 I have Health Insurance Policy from HDFC Ergo and they are not providing me the Pre-authorize Cashless Facility. Also they are not telling the reason for rejection behind not giving the Cashless facility.
They are telling me to take treatment on your own and they will reimburse afterwards.
So please look into my matter.
My Policy number is : - [protected]
Name - Sanjay Shukla
Contact no.-[protected]