[Resolved]  HDFC Bank Ergo General Insurance — credit sure insurance policy

My name is bharat sharma. Recently i received hdfc credit card. I got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld %26amp; fl cvr-"

I did not opt for any of the credit shield policies in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation after talking to customer care ref [protected]. But today i received a msg for emi processing which i have never opted for. When i called customer care again today customer care executive was not sure and unable to answer why such thing happend and what has to be done. Very disappointed to be treated this way.

So, i request hdfc ergo to please refund emi fee of rs. 100 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.
Was this information helpful?
No (0)
Yes (0)
Nov 16, 2018
Complaint marked as Resolved 
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
HDFC ERGO General Insurance Customer Care's response
Dear Mr. Sharma,

Kindly provide us with your contact number / e-mail i.d to enable us to assist you further regarding concern raised against credit shield policy.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18396
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information