HDFC Ergo General Insurance — Mis Selling Insurance

Hi,

I was sold an insurance to cover my personal liability in case of loss of job along with my personal loan from HDFC. I paid 5700/- for this insurance as a one time charge to provide cover until end of loan tenure.
Now when I want to claim, they say I do not have the said benefit and all I have is the accidental insurance. I still have confirmation of the sales representative on whatsapp about being covered for personal liability. Even the customer care representative from HDFC Ergo whom I spoke to in November said I had personal liability cover.
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    HDFC ERGO General Insurance Phone
    1800 2700 700
    1800 2001 999
    +91 22 6638 3600
    HDFC ERGO General Insurance Address
    165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai, Maharashtra, India - 400020
    View all HDFC ERGO General Insurance contact information