HDFC Bank Fastag — applied fastag - did not receive welcome email | |||||
I'm surprised to see the hdfc fastag customer care is just not reachable even after giving numerous try. I have also contacted a media person to highlight this in news, as govt. At one side encourages the use of fastag and the other side hdfc is providing a worst service on this regard. I had applied fastag through hdfc bank and i got the tag but did not receive any welcome emailer with details of the fastag even after a month. Because of this, i'm not able to recharge my fastag even after receiving my tag. I wanted to bring another issue to your notice.in krishnagiri toll, the fastag deducted rs. 65 and separately the toll in-charge collected rs. 90 from me as cash as well. Please encourage me to use the fastag as this is demotivating the use of fastag though govt. Is encouraging to use this. The bar code number in the tag[protected]. Application number - hfr009061 Please help. Was this information helpful? | |||||
 3 Comments | |||||
Comments
Have applied for fast tag through HDFC bank on 14.12.2017. I have not received any communication from HDFC till now. When i was applied 2 application reference number issued one is HFR007788 and other is : HFR016862. I have sent both the things in order to facilitate. The cus care no not working it is saying always busy. This worst thing from HDFC
I received Fastag from HDFC. however, even before i could open it i get messages like your Fastag is used in Krishnagiri toll and amount got deducted whereas i had not travelled to that location. Not able to reach the Toll number provided and not able to create login as i have not received Welcome mailer with Wallet ID.
Not sure what to do in my case as someone else is using Fastag with my Car number
Not sure what to do in my case as someone else is using Fastag with my Car number
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Kindly email at hdfc.[protected]@sahaj.co.in or reach the Fastag Team directly at [protected] & [protected] for any assistance/clarification with regard to your Fastag application.
-Anay
HDFC Bank Customer Assistance