[Resolved]  HDFC Bank Fastag — fastag application could not be tracked

I have applied for hdfc fastag on 30/11/2019. There has been lack of communication. My application number is: hfr804866. I have deposited 500 rs as fastag fee.
Unfortunately there is no active communication channel to reach out for application status. Toll free number given[protected] seems not working. Even after being dialed for 5 minutes no response.
I was promised to get the notification in pdf file on mail but i haven't received any mail or message yet.
I doubt is this a fraud as the number mentioned is also now switched off.
I have been hdfc customer since last 15 years, getting such a response from hdfc is really unacceptable. I do not expect something like this from hdfc. That's why i have filed this complaint
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Jan 5, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

After submission of your application, you will receive your Tag within 7 working days. -Anay

-Anay
HDFC Bank Customer Assistance
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