[Resolved] HDFC Bank Fastag — hdfc fastag not received till date

sandeep14476

from Jaipur, Rajasthan

Website:

www.hdfcbank.com

I had applied for the fastag from hdfc website (Online) on 25th nov.2019. Application reference no. Hfr510882, i got sms that my wallet id was generated on 30th nov. & i will get my fastag in 4 working days.
But since then i have got no response from the hdfc fastag. Also their customer care no. Is not working, always say busy.

My account has already been deducted with the fees 500.0 inr and other charges.

It is hard to believe that such a reputed bank have such a sloth y & irresponsible service. Hdfc management have to look into this matter.

Otherwise for damages we have to go for other legal options as i am unable to cancel my registration with hdfc & go for some other vendor.

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Dec 10, 2019

Complaint marked as Resolved

delivered

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that your FasTag has been delivered to you on 09 December 2019 vide BlueDart Airway Bill Number: [protected]. For any assistance, please contact the FasTag HelpDesk at[protected].

-Nadia
HDFC Bank Customer Assistance