HDFC Bank Fastag — no status on hdfc fastag application

I have applied for hdfc fastag on 13/11/2019. There has been lack of communication. My application number is: hfr368555.

Unfortunately there is no active communication channel to reach out for application status. Toll free number given[protected] not working. Even after being dialed for 5 minutes no response. No way to reach out to them. Pathetic service.
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Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

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