[Resolved]  HDFC Bank — Finance charges late fees

Address:Lucknow, Uttar Pradesh, 226002

Dear sir/madam
My credit card no. Is [protected]. I received statement on 5.3.17. There is some fiancé charge rs.3766.92/- & late fees rs. 700/- include. I don’t understand why?
I’ve deposited the cheque on 22.2.17 & it is clear on 24.2.17 pls. Find the attached screen shot of sms which my bank send to me & deposit slip, but in the statement it’s showing 28.2.17.
Should i pay for holidays during the period? Check my payment history only one time i had pay finance charge two three months earlier, i don’t have any issue cos i know there was my mistake.
But this time it is no acceptable. As you know, i’m your sincere customer; i request you pls. Reverse above charges.
Thanking you
Manoj kumar date - 6.3.17
Lucknow
[protected]@gmail.com
+3 photos
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May 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have responded on your email vide ref:[protected], on March 13, 2017.

-Bejoy
HDFC Bank Customer Assistance
Verified Support
Apr 01, 2017
HDFC Bank Customer Care's response
Dear Mr.Kumar, we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
Complaint comments 

Comments

Dear Team

This is to bring to your kind notice that I am Ex emoloyee of HDFC bank and left the orgabisation on Oct, 2015. But till date I have not received my releving letter. Kindly do the needful as I need the same on urgent basis.

Rds
Anju Mohindru
Emp cide A8791

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