[Resolved]  HDFC Bank Home Loan — No update on home loan application ROI conversion changes status

Address:Vadodara, Gujarat, 390007
Website:hdfc.com

Hello,

Myself Rupal Javiya, holiding HDFC home loan with File No.[protected]. as per law I put an application with conversion fees cheque worth 2799/- and apply for change my current ROI as per new change ROI rate(8.5)

My original branch is Maninagar, Ahmedabad but as I am living in Vadodara now, I have submitted an application from HDFC home loan, Subhanpura (race course) branch on 1st May, 2017 to HDFC assistance manager Miss.Shejal and she told that she wil forward in courier on next day(2nd May) itself.

Till now I have not any status update on application and so I talked with maninagar branch and I came to know that they didn't receive any application till now. I dont know whats going on. at time of submit application I already wasted my half day from my office work now I can't afford more office leaves to just know application status.

Moreover I am trying to call and talk with HDFC home loan Subhanpura branch, then no one is responding me. am really frusted as I want to apply new ROI ASAP but in this way I dont think it will get in effect until next 2-3 months EMI ECS

Am really concern about it and will take steps if my June-2017's EMI will not affect as per new ROI rate(as I sumitted application on 1st May itself).

How do I know my application status now?

Regards,
Rupal
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May 11, 2017
Complaint marked as Resolved 
Why complaint mark as resolved? company should take care of my application and should move it forward and solve it as soon as possible
May 11, 2017
Updated by kripalp
This is not resolved, somehow system itself automatically assigned it as resolve
Verified Support
May 12, 2017
HDFC Bank Customer Care's response
Dear Kripalp,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
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