[Resolved] HDFC Bank — complain against fraudulent activity of policy no, 19388139,[protected] 19251278 | |||||
This is complain against fraudulent selling of pollicy at the time of purchase of pollicy we were fraudulently explained and assured by Ms Priyanka that it is a single one premium policy & from the next year it self you shall receive pension against the same.she also told us that in the policy document you will receive written that you have to pay 7 years and when you will get a call for document verification will ask you that you are aware that you have to make the payment of premium for 7 years you say ones the policy become active we shall fill a form and we will convert the same policy into pension plan.so we agreed and did as was told Ms Priyanka but now after one year we have received call from HDFC Life collation center for premium and not one but at least appointment 100 call we i.e, me and my sister must have received where in we have schoked to know that we were cheated so we made several verbal complaints with the against who used to call us not only that we called Ms Priyanka she kept on avoiding our call not only her her boss kept on giving flase reasons why she's not been answering our calls, and they also are not helping us out . so we went to HDFC Life Baroda office and made a complain there in writing the copy of the same attached herewith still we have not received any positive response from your and that we get is calls for payment remember of premium.i feel that it is a complain to take of me these constant call's are mental torturing & I am not very financially stable person so it gives me alot of stress & pressure.we are harrassed continuously & have I would also like to add that because of the benefit she had sold this policy fraudulently to many people whom I had recommended & now everyone is coming to me & pressuring me. I am single lady & can not make any payments I take this policy to secure my future as I m comited that I should get I only want one thing now that is I want to close this policies & I want my money back Was this information helpful? | |||||
Aug 24, 2018 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Jul 09, 2018 HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
Verified Support Jul 24, 2018 HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
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