[Resolved] HDFC Bank — complaint about my fund value

hdfclifemom

from Basavana Bagevadi, Karnataka

Address:

60126

My name is andamma jacob. Policy number 16206520. I have been paying 99, 999.00 for the past 4 years. When i came into the hdfc life office with my next payment of 99, 999.00. I i was informed that after paying 4lakhs these past 4 years my fund value is 228, 802.91 therefore i did not pay my next premium which is 99, 999.00 this is when i came to know that i have a mortality rate of 5000 being deducted every month. I have done a medical check prior to opening the fund. However i was never notified by the agent that i was going to loose 5000 each month and that due to my age my fund will not grow. I am really upset. I hope that there is someone of higher authority that can resolve this issue for me. Thank you. Andamma jacob.

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Jan 18, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

HDFC Life Customer Care's response Hi, kindly write your issues to us at [protected]@hdfclife.com from the registered Id to have a look into it. Alternatively, if you wish, the complaint letter duly signed by you can also be submitted to any of the nearby HDFC Life branches in your location. The details of your concern would be looked into by us and accordingly, the response shall be sent to you ASAP.

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Comments

gauravkhurana89

from Noida, Uttar Pradesh

Hi Team,

I have purchased a policy online for which i have not received any policy number in one month. I have been mailing to [protected]@hdfclife.in many times but no response. In response they send give us some time. Please resolve this asap.

Mobile number is [protected]
Email ID :- sourav.[protected]@gmail.com