[Resolved]  HDFC Bank — complaint - hdfc life & policybazaar - declined

Hi HDFC Life,

I am writing this on behalf of the request of my Term Life insurance plan Application No.:[protected]. PolicyBazaar Reference Number – 65034804.

I applied for the HDFC Life (Application No.:[protected]Cr. term insurance via PolicyBazaar on 29th March. There were thousands of emails back on forth for getting the right documents. The medical was scheduled in City Hospital Noida on 22nd of March 2018. It took one months for having all documents in place and approved. It happened just because the PolicyBazaar representatives were not organized and they were asking the same documents again and again and everyday new representative was dealing with me for the same requests. It was quite annoying.

Finally, the application was declined by mentioning that I am having Diabetes mellitus. I was surprised and wrote an email back on 8th May with my local Lab test result. It was done here (14th March) in Dubai just before my sinus surgery. Based on that report, I was not diabetic. (Lab Report attached) No action was taken and HDFC Life refunded my money back.

I clearly mentioned that I don’t trust the test report prepared by the Citi Hospital in Noida. The medical centre was not up to the standard. All the medical test equipment were from 80s and not in a good condition (Rusted height and weight measurement tools). I was scared putting the ECG valves (rusted) on me during the test. The clinic was not having cleanliness.

Just to cross confirm, I did my GLYCOCYLATED HAEMOGLOBIN test here in Dubai AlZahra Hospital on 20th May 28, 2018. (Report Attached) This report gives the full history of my 3 months Sugar level and I was not at all diabetic in last three months.

This concludes that HDFC Life and PolicyBazaar unnecessarily wasted my time and efforts in arranging all the documents and also my travel to India for medical etc. Very worst experience (Mentally and Physically) by dealing with both the parties.

Best Regards,
Ritendra poddar