[Resolved] HDFC Bank — ECS trigger couple of time even informed via call and email

Abhijit211

from Vadodara, Gujarat

Address:	411057
Website:	hdfc

I am using personal loan service from HDFC. Since last two year .

Due to medical emergency in this month I was not able to pay Emi for the month and I called up HDFC. And mailed also about the reality and informed that I will pay outstanding by last working day of month as I will get salary on this day.
On call Hdfc agreed and unnecessary in background they triggered ECS 3 time in month on 6 the 9 the and now set on 24 the march which charged me as ECS return 450/- Everytime .

On what rule basis Hdfc trigger ECS more than 1time I n month without informing to customer and charging separately .

Please assist as I already facing financial issue and due to Hdfc I am losing money.

Thanks,
Abhijit

HDFC BANK PERSONAL LOAN

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Apr 26, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Mar 24, 2017

Updated by Abhijit211 HDFC BANK PERSONAL LOAN#31856395

Verified Support

Mar 25, 2017

HDFC Life Customer Care's response Hi, please write to HDFC Bank at [protected]@hdfcbank.com for getting the speedy resolution on your issue.

Mar 29, 2020