[Resolved] HDFC Bank — hdfc agent code removal from policy no 14531388

[Resolved] HDFC Bank — hdfc agent code removal from policy no 14531388

H harjeetsinghbawa from Delhi, Delhi

This is regarding my HDFC crest policy for which I normally get many vague calls . When you ask for any kind of information regarding the policy that is not available .Understanding this I contacted HDFC LIFE customer care and their corporate but to my surprise instead of listening to my issue the concerned person routed my call to customer care . Today as on date some agent code is attached to my policy and again to my surprise the concerned agent has never contacted me in last 8 years and imparted me any kind of information on this policy . I request the concerned team to first of all remove the agent code stop all commission imparted against my policy and refund the same to my fund value Atleast when the company sell the product there should be someone should be there to take care of customer issues, which is not at all happening Was this information helpful? No (0) Yes (0)
May 18, 2019 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Apr 15, 2019 HDFC Life Customer Care's response Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
Add a Comment	Share
Submit Close