[Resolved]  HDFC Bank — hdfc life fraud calls

Address:

626001

Dear sir,
I wish to complain about the fake call received by me from the so called termination department of hdfc life insurance, delhi from mobile no. [protected]. The person told me that i had taken a policy in the year 2012 march and paid a premium of rs.60000/- towards the same, i was also given the policy number and told that since the policy has a lock in period of 3 years and i have paid the premium for only 1 year, my policy had gone to their department for termination. If i pay the premium for 2 more years that is rs. 59000/- my policy would be regularised and i will be getting an amount of rs. 259000/- within 90 days. Then i was directed to one prathiba sharma (Mob no. [protected]) who was introduced as my relationship manager. She once again explained the procedure to me by paying rs. 59000/- the same would kept for not terminating my policy which i will be getting rs. 259000/- within 90 days.
Since i suspected the call, i explained them to send to my email (Without enclosing my email), they in turn said this is where the action to be immediately taken and sending mail and reply would take time and my policy being terminated.
The person said my name and complete address in detail correctly.

On saying this without enclosing any of my detail, the person was forced to hang up the call without getting any details.

Now calling my personal banker to verify these details suspecting the call bcoz call received from a mobile number and given a relationship manager number which was also a mobile number (On tracking through true caller nothing said it is from hdfc)