[Resolved]  HDFC Bank — hdfc life pro growth plus - no support from bank for cancellation

Address:Chennai, Tamil Nadu
Website:www.hdfclife.com/savings-invwww.hdfclife.com/savings-investment-plans/progrowth-plus-ulip-pl

Hi, i have taken a policy from hdfc life and when i enquired initially they said this policy as mutual funds. But as im not interedted in this policy im planning to cancel this. But there are no people from hdfc side to help us with the cancellation. The free lock in period they are giving is only 15 days and if im not canccelling it within that days will hdfc bare my loss? Why dont you just understand the pain of consumers. Im a valuable customer of hdfc and holding an account for long period. As i was not informed the correct details abou the policy i want to cancel it. But the agents and the people in perumbakkam chennai branch is not supporting. During the period when i was availing that insurance they told like we are here to help you. Call us whenever you need anything. But the moment when i said i want to cancel the policy everyone changed. Nobody is there to support us.
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Feb 18, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
HDFC Life Customer Care's response
Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.
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