[Resolved]  HDFC Bank — hdfc life sanchay

Address:Mumbai City, Maharashtra, 400078

Bhaskar reddy, had purchased a hdfc life sanchay policy no. 18952212 last year in the month of jan’17. I feel really cheated for this and would have not expected this type of wrong selling to customer.
Summary.
• the adviser did not properly establish my attitude to risk.
• the adviser said the policy would definitely be far better than the existing crest policy and didn’t explain that the amount i would get back would be zero in the first year and if i wish to discontinue for any reason.
• the adviser didn't fully explain the drawbacks and risk or how these would affect the returns on my policy.
I look forward to your reply and a resolution to my problem. I will wait before seeking third-party assistance or approaching irda to lodge a complaint against the agent and company. Please contact me at the below address or by phone.
Sincerely,
Bhaskar reddy
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Mar 15, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2018
HDFC Life Customer Care's response
Hi, kindly inform the customer to write his concern to us at [protected]@hdfclife.com from the registered Id to have the case investigated. Accordingly, post completion of the investigation, response shall be sent by us.
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