[Resolved]  HDFC Bank — Hdfc sampoorn samridhi

Address:West Godavari, Andhra Pradesh, 534211

My policy number 15620704. Hdfc offficials told me lies saying you have to pay for five years and sold this policy after i came to know i had to pay 11 years. I came to know that i got cheated after paying three years. I have paid 1.5 lakhs now they are saying my surrender value is 71k. Is it good for u cheating retired employee like this? See like helping me to come out of their cheating
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May 5, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
HDFC Life Customer Care's response
Hi, please write to us at [protected]@hdfclife.com from your registered Email ID for us to investigate your concern further.
Complaint comments 

Comments

Call for lapse policy No. 10085328 by sonia by her mobile no. [protected] and asked me to contact rajeev sexna at [protected] for details. I had never bought this policy and this is an spam . proper action should be taken against culprits
I also paid approx 1, 58, 000/year for 5years. In total I paid 7, 76, 020. Now they say I get approx 7, 43, 000 if 6% bonus is declared. Their usless agents intially claimed 12% bonus would be given. Whenever I call their customer care number and ask what’s the avg bonus declared in the past, they say we don’t have that info. As per my analysis(google) they have never paid bonus greater than 6%. I also ask them what’s the difference in amount I would get when I opt for ‘enhanced cash’ & ‘enhanced cover’, once they said slight difference again when I spoke to other lady she says no difference. They don’t have updated info, bluddy hell. If they can’t tell perfectly how would I choose between ‘E cash’ & ‘E cover’. Such a useless policy I say. And here in this forum ‘HDFC customer care’ responds send us a mail. your people are not knolwledgable what the hell they going to reply. Who the hell on earth would accept less money than what he has paid. It’s a common sense. ‘HDFC life’ is just fooling us.
And they say it’s ‘sampoorn samridhhi’. means it’s a complete gain to ... ?? Only to HDFC life. How the customer is gaining through this? Can you pls explain. Be sensible at least while naming a policy.
HDFC Life Customer Care's response, Aug 20, 2018
Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
Initially while opting for this policy your agent (who sold this to me) said its 'Sampoorn Samriddhi', means you get good returns (obviously more than what you pay) and the insurance cover. Gain in both ways. Thats the only reason i opted for this. If i would have known i would get lesser money than what i pay, why on earth i would choose this senseless policy.There are hell lot of policies & good return options in the market.

Please do something about this. This is really disturbing me and making me feel that i am totally cheated/fooled.

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