[Resolved] HDFC Bank — health insurance claim rejected with incorrect reason | |
Claim id : 3990538 The above health insurance reimbursement claim was rejected with reason that policy holder's hypertension was not disclosed at the time of taking the policy. However this is not true. Not only was it disclosed but its only mentioned in the exclusion clause of the policy. Also the reimbursement claim is not for hypertension or anything related to it. So no grounds for the insurer to reject the claim. Have written to the hdfc life review committe to reconsider the claim with all necessary documents Please inform the company to look into this matter. Thanks Was this information helpful? | |
Oct 25, 2018 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 HDFC Life Customer Care's response Hi, if policyholder have already raised on service Id, our team will check and post assessment response will be shared with policyholder.
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