[Resolved] HDFC Bank — I have been sold policy online

Deepak Teck Chandani

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226016

Dear concern,

On 16th june 2018 i have recieved a call from hdfc life contact number was [protected] and i have purchased the policy hdfc life easy health policy and i have done payment of inr 6212 online.

After the call was completed i was asked to send the aadhaar card on a whats app number [protected] so i have done the same and paid inr 6212 online.

Now i have not received any confirmation on the policy yet and i am afraid that was it the fake or fraudulent call or genuine call.

I request you to please update me on the same please find the attached payment link and payment confirmation message which i have reviewed on my email id.

Expecting quick response from your side.

Regards
Deepak teck chandani

[protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jul 21, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

HDFC Life Customer Care's response Hi, kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.