[Resolved] HDFC Bank — Lapsed policy | |||||
Dear sir, My self Hitesh Kotak, my policy number is 90113810, sir i have got the call from HDFC Life on 31/01/2017 in the evening time requesting my to renew the policy and also offered that if i pay the basic amount of rs.3099 online right now i wont be charged any interest, or penalty on the premium accordingly i paid online Rs.3099 on the same date and time ie, on 31/07/2017 immediately but today on 16th Feb 2017 i got the letter from HDFC Life demanding or Short Premium Rs.162/- via UIN : 101N106V01, after i contacted the support talked with Miss. Shahenaz and Senior Executive Mr.Shiva i knew that my policy is still not active and is in lapse state. Sir even after paying the Premium after getting an offer from HDFC Life, why my policy is not restored/activated and received the letter short fall of Rs.162/-. Dear sir, if there is no chance to activate the Policy in this state, and there is a demand of Rs.162/- i request you to kindly refund my amount Rs.3099 and close this policy as am not mentally ready to pay the amount Rs.162 now. Kindly do the needful asap. Was this information helpful? | |||||
Mar 24, 2017 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Feb 17, 2017 HDFC Life Customer Care's response Hi, please write your issue to us at [protected]@hdfclife.com from your registered Email ID for us to look into it.
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