[Resolved] HDFC Bank — mis sale of policy 20088831

Rakhee Dwivedi Sharma

from Ambala, Haryana

Address:

Rewari, Mahendragarh, Haryana

I am disappointed due to false promises n fraud done by hdfc life that i ll get all benefits after 12 yrs and now i came to kno it is 24 yrs. They did not explain the flexible options, terms, compulsary duration of premium to deposit. This unclear explanation/fraud causing me mental harassment n financial burden due to very high premium of the policy. Kindly help me to cancel my policy n return my money back. Despite my written complaint they did not take action in time and infact i got the information my policy got lapsed.

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Apr 19, 2019

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2019

HDFC Life Customer Care's response Hi Rakhee, I would like to inform you that, after conducting an internal assessment of your concerns the response has already been shared on registered email Id via interaction no.[protected] dated March 19, 2019. Kindly refer the same for your perusal.