HDFC Life — mis sell of policy by agent

 
1 Review
 Anand 19Roy on Sep 21, 2018
— forwarded message —
From: roy_anandkumar
To: "escalation1@hdfclife.com"
Sent: tuesday, september 11, 2018, 7:04:22 pm gmt+5:30
Subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523

As stereo type reply received from your service deputy, the case is being forwarded, as advised, for kind consideration pl.

Rgds

Sent from my samsung galaxy smartphone.

As stereo type reply received from your service deputy, the case is being forwarded, as advised, for kind consideration pl.
Rgds

Sent from my samsung galaxy smartphone.
— original message —
From: anandkumar roy
Date: 01/09/2018 10:16 am (Gmt+05:30)
To: hdfc life
Subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523

Dear sir,

Further to the trailing mail, please find attached with a list of our insurance policies mentioning purpose and status for kind perusal and help sought.

Rgds,

— forwarded message —
From: roy_anandkumar
To: "service@hdfclife.com"
Sent: friday, august 31, 2018, 6:58:38 pm gmt+5:30
Subject: fwd: re:'hdfcsl=[protected]' policy no. 16194523

Dear madam,
Further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life.
Rgds

Sent from my samsung galaxy smartphone.

Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone.
— original message —
From: roy_anandkumar
Date: 31/08/2018 6:44 pm (Gmt+05:30)
To: service@hdfclife.com
Subject: re:'hdfcsl=[protected]' policy no. 16194523

Dear sir,
It was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.

There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.

Rgds

Sent from my samsung galaxy smartphone.
— original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: service@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone.
— original message — from: anandkumar roy date: 01/09/2018 10:16 am (Gmt+05:30) to: hdfc life subject: fw: fwd: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir,
Further to the trailing mail, please find attached with a list of our insurance policies mentioning purpose and status for kind perusal and help sought.
Rgds,

— forwarded message —
From: roy_anandkumar to: "service@hdfclife.com" sent: friday, august 31, 2018, 6:58:38 pm gmt+5:30subject: fwd: re:'hdfcsl=[protected]' policy no. 16194523


Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone.
Dear madam, further to the trailing mail, it was told by agent that not to mention the exact reason ie policy is for release of agent commission during verification calls from hdfc life. Rgds

Sent from my samsung galaxy smartphone. — original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: service@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone. — original message — from: roy_anandkumar date: 31/08/2018 6:44 pm (Gmt+05:30) to: service@hdfclife.com subject: re:'hdfcsl=[protected]' policy no. 16194523
Dear sir, it was told by agent that amnt will b refunded after 1 yr with abt 18% interest together with agent commission etc levied against different policies in the name of my husband sri anand kumar roy.
There is one more policy no.16196930 in the name of my son pankaj kumar roy on the above account.
Rgds

Sent from my samsung galaxy smartphone.

Complaint Status


[Sep 21, 2018] HDFC Life customer support has been notified about the posted complaint.
Verified Support
HDFC Life Customer Care's response, Sep 22, 2018
Hi, please note that after conducting internal assessment of concern raised, response has been shared with policyholder.
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    HDFC Life - mis sell of policy by agent