[Resolved]  HDFC Bank — not received premium receipt

Address:Bilaspur, Chhattisgarh

Dear Sir/madam,

i will pay my hdfc insurance Policy
No.: 14602435 | Plan: HDFC SL Sampoorn
Samridhi have paid on 21/09/2014 at 11:46 AM.but i have not receive to my payment receipt pls conform my policy
status & contact my phone no [protected]
thanks.
regardpankaj kumar
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Aug 14, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2017
HDFC Life Customer Care's response
Hi Bhavya, please note that the policy no. shared by you seems to be incorrect. The mentioned policy no. is registered with some other customer. Hence, kindly share your correct policy detail for us to assist you. Alternatively, you may download your premium receipt via online mode from the My Account portal by visiting our website www.hdfclife.com. You can also email us your request to [protected]@hdfclife.com from your registered Email Id.
Complaint comments 

Comments

Dear Sir/Madam

This is Ratnakar Laxman Chaware

i paid my premium amount Rs 5000 towards renewal premium of policy number 11441539 paid on 11/06/2016
But still I have not received my receipt . please send me to [protected]@gmail.com .immedialty
Thanks regards.

Ratnakar Laxman Chaware
Hello
This is suchita brahma my policy no 14836515, Plan Description HDFC SL Sampoorn Samridhi
Please send my receipt on my email address [protected]@gmail.com, ph no [protected].

Thanks and regards
Suchita brahma
Dear sir/madam
This is Rajesh jain
I paid my premium amount Rs.5095 towards renewal premium of policy no.10310000 paid on[protected]. But still I have not received my receipt . please send me to [protected]@gmail.com .
Thanks regards.
Rajesh jain
Hi Rajesh, as per your request we have sent the premium receipt to the registered email ID. Thanks - Ameiya. HDFC Life
sir,
I have paid the renewal premium of poly no.[protected]n 04/07/16 at 02:23pm yet i has not received receipt. Pl send soft copy of the receipt to my email id: [protected]@yahoo.com

Thanks
vijayaprasad yn
I have not get my premium recipt of policy no.10310000 which I have paid online .so please sent me premium reciept to e-mail id [protected]@gmail.com or to registered id
Dear sir/madam

This is SATISH KUMAR
I paid my premium amount Rs.2557 towards premium of policy no.10162400 paid on[protected]. But still I have not received my receipt . please send me to [protected]@ymail.com

Thanks regards.
SATISH KUMAR TOMAR
Hello All, we request you to register yourself on our 'MY ACCOUNT' portal for the retrival of the premium receipts.
To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the
given steps -
1. Fill in the policy number and Date of birth and click 'Next'
2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated.
Mobile number and contact number fields are editable, if not updated previously.
3. Select the Check box and click Submit.
4. An email will be sent to your email ID that is updated in the registration page. This email will contain
an URL which on clicking will validate the email ID and the user ID and password will be sent.
5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In
such cases, you need to register again by filling the registration page.
6. If the email ID was previously present and the user modifies it, an email is sent to the previous email
ID informing of the registration for the service. However, the URL will go to the new email ID
my policy number is 12507049 please send me the payment receipt on my Email
Dear Sir/madam,

i will pay my hdfc insurance Policy
No.: 00334414| Plan: HDFC personal pension plan
Samridhi have paid on 12/02/2016 at 10:46 AM.but i have not received to my payment receipt pls conform my policy
status & contact my phone no [protected]
thanks.
surya raju burrala
Dear Sir/madam,

i will pay my hdfc insurance Policy
No.: 00334414| Plan: HDFC personal pension plan
Samridhi have paid on 12/02/2016 at 10:46 AM.but i have not received to my payment receipt pls conform my policy
status & contact my phone no [protected]
thanks.
surya raju burrala
Hi Surya, we wish to inform you that the premium receipt for the aforesaid policy has already been emailed to your registered Email ID on July 22, 2016.

Further, we wish to inform you that we have an online customer portal, My Account. You can register for “My Account” (free of cost) on our website www.hdfclife.com.

Access or Process the following through ‘My Account’:
 Premium Payment, Acknowledgements and Premium Receipts
 Online Fund Switch, Premium Redirection and Top Up
 Online Account Statement i.e. Unit Statement and Annual Premium Statement
 Other important Policy Details

Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.

To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps:
-
1. Fill in the policy number and Date of birth and click 'Next'

2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.

3. Select the Check box and click Submit.

4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.

5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.

6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID.

We hope to have addressed your concern.

Regards,
HDFC Life.
Dear Sir/madam,

I will pay my HDFC Insurance Policy
Policy No.: 13798349 | Plan: HDFC Endowment Supreme
have paid on 20/07/2016 at 01:52 PM.but i have not receive to my payment receipt pls conform my policy
Pls Send me to d.[protected]@gmail.com


Thanks Regard
D.Dharanidharan

Hi Dharanidharan, the required premium receipt has been emailed to your registered Email ID in our records.-- Manish.
sir/madam,

pls send me HDFC premium paid receipt for Rs.10189/-paid on 28.7.16 @2.26pm towards policy no 10345466 HDFC personalpension plan.My emial id is [protected]@gmail.com
Hi Trupti, I wish to inform you that the premium receipt for the premium paid towards the aforeaid policy on July 28, 2016 has been emailed to your registered Email ID available in our records.-- Manish.
Sir,
My Policy No : 13132365 premium paid on 28.09.2016 for Rs.25000/- Kindly send premium receipt as soon as passible.

Thank you
R.RAJENDRAN.
HDFC Life Customer Care's response, Sep 29, 2016
Hi, I confirm you that the premium paid by you towards the aforesaid policy has been received by us on September 28, 2016. Further, the premium receipt could be downloaded easily online from My Account portal.

Please refer the below path mentioned to access or log in to the portal.

We wish to inform you that we have an online customer portal, My Account. You can register for “My Account” (free of cost) on our website www.hdfclife.com.

Access or Process the following through ‘My Account’:
• Premium Payment, Acknowledgements and Premium Receipts
• Online Fund Switch, Premium Redirection and Top Up
• Online Account Statement i.e. Unit Statement and Annual Premium Statement
• Other important Policy Details

Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.
To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps -
1. Fill in the policy number and Date of birth and click 'Next'
2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.
3. Select the Check box and click Submit.
4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.
5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.
6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID.

Further, if you are unable to get your premium receipt downloaded online from the portal, kindly let me know so that the same can be made availble to you. Alternatively, you may also write to [email protected] from your registered Email ID for us to share the receipt with you.-- Manish.
policy No[protected]Premium of Rs 24000 paid thro net banking on 09.02.2017
I have not received the premium paid receipt till date. PLease send me a soft copy of the receipt on the email given below

jagatj.[protected]@gmail.com
jagat.[protected]@yahoo.com
HDFC Life Customer Care's response, Feb 27, 2017
Hi Jagat, please note that the premium amount paid by you for the aforesaid policy is received by us. Further, the premium receipt can be downloaded easily online from My Account portal.

Please refer the below path mentioned to access or log in to the portal.

We wish to inform you that we have an online customer portal, My Account. You can register for “My Account” (free of cost) on our website www.hdfclife.com.

Access or Process the following through ‘My Account’:
• Premium Payment, Acknowledgements and Premium Receipts
• Online Fund Switch, Premium Redirection and Top Up
• Online Account Statement i.e. Unit Statement and Annual Premium Statement
• Other important Policy Details

Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.
To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps -
1. Fill in the policy number and Date of birth and click 'Next'
2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.
3. Select the Check box and click Submit.
4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.
5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.
6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID.

Further, if you are unable to get your premium receipt downloaded online from the portal, kindly let me know so that the same can be made available to you.
Dear Sir / Mam,

This is S. KATHIRVELAN,
I paid my premium amount of Rs.30000/' towards HDFC SL ProGrowth plus wide policy no.: 16852521 by auto paid from my savings account. Month of premium paid on 15 th May`2016. So I request you to send me the receipt against this premium through my mail ID : kathirvelan.[protected]@alctex.com and massage convey to 91-[protected].

Thanks & Regards,

Kathirvelan.S.
HDFC Life Customer Care's response, Mar 1, 2017
Hi, please note that premium receipt has been emailed to you by us on May 18, 2016. Further, you may also get the premium receipt downloaded from your My Account portal. Incase of any issue, kindly write to us at [email protected] from your registered Email ID. If you are unable to download the premium receipt via online mode, kindly let us know.
HDFC Life Customer Care's response, Mar 1, 2017
Hi, you can register for “My Account” (free of cost) on our website www.hdfclife.com incase you are not registered on it.

Access or Process the following through ‘My Account’:
• Premium Payment, Acknowledgements and Premium Receipts
• Online Fund Switch, Premium Redirection and Top Up
• Online Account Statement i.e. Unit Statement and Annual Premium Statement
• Other important Policy Details

Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.
To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps -
1. Fill in the policy number and Date of birth and click 'Next'
2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.
3. Select the Check box and click Submit.
4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.
5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.
6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID.

Further, if you are unable to get your premium receipt downloaded online from the portal, kindly let us know so that the same can be made available to you.
Dear Sir/madam,

I will pay my hdfc insurance Policy No.: 14610949 | Plan: HDFC Savings Assurance Plan, i have paid on 07/08/2016 at 02:23 PM. but i have not receive to my payment receipt, pls conform my policy
status & contact my phone no. [protected]

Thanks.
Anita Pandey

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