[Resolved]  HDFC Bank — overdraft facility of hdfc bank against hdfc life

Address:

New Delhi, Delhi

Dear sir/madam

I want to inform you that i have received a call from hdfc od (Over draft) loan department saying if i take hdfc life policy then they will provide me with od loan facility @ 5.5% pa, which sounds attractive, after several calls and follow ups i decided to take a policy in the name of my wife for od facility, so they have done the policy which is hdfc life sampoorn samridhi plus policy no: 20745936, client id is 06147492 dt: 14th sep 2018, premium 1, 50, 000/- (One lac fifty thousand only),

Further, they have said that after policy is delivered they will start the od process where as they have asked to send itr, bank staement, photo, kyc to there email address, and step by step each and every confirmation has came regarding the same.

Lastly they said that every thing has being completed just you kit is pending for dispatched, but yet there is not news for the same and when i call in that number they are not receiving my calls or reply to my messages.

They have assured me that if od will not happen then they will cancel my insurance and refund the full amount within a week.

So i request you to please look into the matter as its has been almost 7 months and there is no response further, being a reputed company hdfc how could someone do like this and cheat the public in the compaines name.

Forwading you the details of email address and phone numbers:

Email communications has been attached

The name of person who was talking with me is ms. Minaxi and numbers are:- [protected], [protected], [protected].

Request you to please look into the matter and get it resolved as i am from a very medium class family, hand to mouth, and this type of mis communication and fraud thing happens then there will be no faith in hdfc company.