[Resolved] HDFC Bank — Not able to see premium policy receipt

nimesh.prajapati

from Ahmedabad, Gujarat

Address:	Gandhinagar, Gujarat, 382024
Website:	HDFC life

I have paid 9700 as premium of my HDFC life click 2 protect policy number 16754579. I have received mail of receipt but password protected . Document are not opening even after inserting date of birth as my password which is suggested in mail. So I don't have my premium policy receipt. I need a premium policy receipt. So please send me hard copy to my address or send me another mail which I can access.

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Apr 11, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2017

HDFC Life Customer Care's response Hi, please note that the password to open the premium receipt is 1st four digit of your client ID followed by your Birth year.

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Comments

DKBHATT

from Ahmedabad, Gujarat

I tried to day to make payment through my HDFC Bank but all efforts were in vain.

Ronak diora

from Ahmedabad, Gujarat

My policy no 14784955 this policy surrender 30 days bt not get mony now ther is no response for the policy pilitana barnch menejar Apurv maniyar not give responnse please help me

HDFC Life Customer Care's response, Mar 23, 2017

Hi Ronak, please note that the surrender payout has already processed and released by us on March 17, 2017. Incase you have not yet received the payout, please write to us at [email protected] from your registered Email ID for us to look into it.